Refund Policy

If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a partial refund based on the usage and service you utilized. We sell grocery and related products that have thousands of satisfied customers and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within five (5) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service.


How long will the refund take?

In case we've not shipped the order, we will process the refund on the same business day and should get credited in your account within a 7 to 10 business days. In case of returned order you will get your refund within a 7 to 10 business days of us receiving the product back, provided the product is not damaged, not used and returned with original product box.

However if choose smacymart.com Credit instead of refund back to your card/bank account, it will start reflecting in your account within 24 hours and you can use the amount to place another order.

 

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